FAQ

Helium to make them float.

BIG! They range from 30cm to an insane 86cm depending on which range you choose.

On a rare occasion anything’s possible. Here at Hug & Kiss we use only the highest quality balloons & inflate them long before they are Delivered / Picked up to check for any faults or leaks. Please treat them with care because once they are in your care, they are your responsibility.

Well after your special occasion is over. We recommend to Deliver / Pick up on the day your balloons are required so they will be at their best. Helium shrinks & expands in hot & cold temperatures so do not expose your balloon to extreme temperatures like direct sunlight or leave in a hot car.

The float duration of our balloons varies based on their size. Our 30cm balloons typically last approx 24hrs, while our larger balloons can endure up to 5 days, with some exceeding that time frame.

We add complementary Hi Float to all our latex balloons to extend float time. Custom balloon text may wrinkle as the balloon shrinks, this is completely normal & not a fault.

Do Hug & Kiss Pick Up & Deliver?

Yes we do, daily. Order online before 10am for same day service.

Pick up: 14 Mason St, Southport QLD 4215

Deliver: To most local Gold Coast suburbs.

Select either Pick up / Delivery option when placing your order online.